POPI Act Compliance

1. Introduction

At Mike Boreholes and Irrigation Services, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in compliance with the Protection of Personal Information Act (POPIA).

2. What Information We Collect

To provide our drilling and irrigation services effectively, we may collect the following personal information:

• Your Name and Surname.
• Physical Address (Essential for geological surveys and site visits).
• Contact Number and Email Address (For quotes and communication).
• Billing information for invoicing purposes.

3. How We Use Your Information

We use your personal information strictly for the purposes of our business operations, including:

• Conducting geological water surveys at your premises.
• Providing quotations and invoices.
• Scheduling repairs, installations, and maintenance.
• Communicating with you regarding the status of your project.

4. Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

5. Your Rights

You have the right to request access to the personal information we hold about you. You also have the right to ask us to update, correct, or delete your personal information.